Seriously...the last THREE cards in a row that were sent to me have mysteriously never reached my house!!! DH's didn't come last time either, and he was on the list. I know some jack*ss postal worker is probably stealing it, and I don't know what to do about it because if I complain too much, I'm afraid they'll mess up my shipments. I sell on Ebay, and have a lot of packages going out. They have been very good on that score, and I don't want my Ebay shipments suddenly "lost" or damaged too! And, I suppose it also could be whoever carries the mail out from where it's sent off in NY....or somewhere else down the line. Who knows, but I'm at the point I need to complain to someone. I did mention it to my mail lady (lightly) because she gets her own PCE cards, and I figured she would understand. Otherwise, I don't know what to do...my SA mentioned sending it directly from her store in a plain envelope once, but this time she said just come in and she would use one of the ones they have there in the store. So that's what I did, but of course not getting the physical card means I can't go to the store of my choice, KWIM?? I'm so frustrated!!