I am so frustrated and i wanted some advice (which i'm sure i know what it will be but i'll ask anyway because i have to vent)... last weekend i bought 2 pairs of shoes at BG. the SA who was very sweet told me about the second cut sale on thursday and said he would hold off charging me until then so i got the additional discount and then would send them to me. i asked if i could pick them up (i live like 10 min from BG) and he said it was easier to ship them. so yesterday i checked and my card was charged at like 9 am. i keep checking my messages and no shoes. today- no shoes. i call the store and someone finally calls me back and says that i should get them in 7-10 days as they were sent to NJ for processing which takes around 4 days and then they ship them. and there is no tracking for them at all. she said i totally could have picked them up if i wanted too. i am so ticked off. i know the sa was being nice holding on to them for me and he didn't charge me for shipping but now i have to wait like 2 weeks for shoes i could have had and should have had yesterday. they sure charged me fast enough. i don't know if i should complain and if so to whom- do i call my SA? do i call the manager of the shoe dept? and why isn't there tracking on a shipment that are valued at like 2k? sorry i'm just so :s about it. i really wanted to wear my new boots this weekend. any advice would be appreciated though i'm sure most is going to be 'suck it up, you'll get it when you get it' which is what i'm going to do. simpering the whole way. lol.