they are SO NICE! omg i can't even believe it. i'm sending back my speedy and there was a slight mixup and i just spoke to kevin. what a doll! he's sending someone to pick up my bag then then they're going to issue me a store credit until the bag comes in. he's also sending me a catalogue for fun. i just can't get over how nice they are! i wish it was my store. lol. this is not the neiman's lv is it?