congrats on the bag!!!!!!! sorry they forgot the box...maybe they took advantage of your boyfriend picking it up, he wouldn't know the difference, lol.
Congratulations
I have been looking for a GST with silver for months. What a find, and great to get it tax free at Heathrow
Sorry about the box, but maybe that was because of carry on restrictions? The big box that it would come in probably would make it too big to take as carry on? They are still so strict at UK airports.