I have holes in my French Wallet - is it okay to exchange it?

puccaandgarufan

puccaandgarufan

puccaandgarufan
Sep 15, 2007
594
0
#1
Help! I have this not-straight line of holes that are visible on my Damier Ebony French purse. It's near the clasp thing. I just saw them just then - I didn't do it! It looks like stitching holes!

I only got this wallet a few weeks ago. Would LV allow me to exchange it? Would they consider it a manufacturing flaw? The wallet (besides that flaw) is in perfect condition!

Help please! Thank you all in advance!
 
#7
HI there!

Thank you everyone - I will go back to LV on Saturday. I really hope they will exchange it for me because it annoys me so much I've stopped using it although I love it!

kimalee, here are a couple pics of the holes. THey are approx. 5.5cm+ of them... :crybaby:
 

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#8
I'm glad you're going to the boutique, much better than phoning. Try to find the same SA when you're there. I can't imagine there would be a problem. It's just a reminder to all of us to examine the product before it's packaged.
Best of luck!:smile:
 
#9
puccaandgarufan said:
HI there!

Thank you everyone - I will go back to LV on Saturday. I really hope they will exchange it for me because it annoys me so much I've stopped using it although I love it!

kimalee, here are a couple pics of the holes. THey are approx. 5.5cm+ of them... :crybaby:
Click to expand...
opps! that's terrible. you definitely have to bring back to LV store and ask them. insist for an exchange. i wont accept such flaw. :tdown:
 
#10
I'm glad you're going to the boutique said:
Yes, I think it would be hard to describe the flaw over the phone! :smile: I hope there will be no problems. WOuld I need to bring the box and dustbag with me? or should I just bring the wallet + receipt?

Yes! Examine them before you take them home! Learn from my mistake!


LV Bags Lover said:
opps! that's terrible. you definitely have to bring back to LV store and ask them. insist for an exchange. i wont accept such flaw. :tdown:
Click to expand...

Thank you! I'm so glad you feel the same way I can't accept it either! i've tried, but can't! It annoys the beejeebers out of me!
Click to expand...
 
#11
puccaandgarufan said:
Yes, I think it would be hard to describe the flaw over the phone! :smile: I hope there will be no problems. WOuld I need to bring the box and dustbag with me? or should I just bring the wallet + receipt?

Yes! Examine them before you take them home! Learn from my mistake!


Thank you! I'm so glad you feel the same way I can't accept it either! i've tried, but can't! It annoys the beejeebers out of me!
Click to expand...
bring everything to the store. most importantly is the invoice! :smile:

sometimes, i also tried to accept the flaws but i just cant force myself to accept! i definitely need to do an exchange otherwise i cant sleep! :wlae:
 
#12
LV Bags Lover said:
bring everything to the store. most importantly is the invoice! :smile:

sometimes, i also tried to accept the flaws but i just cant force myself to accept! i definitely need to do an exchange otherwise i cant sleep! :wlae:
Click to expand...


LV Bags Lover, thank you! I will bring everything. THanks for letting me know...

I know how you feel! If I don't exchange this i don't think I will be able to sleep either!

Has anyone else had these kind of holes in their wallets or bags? Just curious... :smile:
 
#13
Wow, that is a flaw I wouldn't accept either.

I'm sure they'd let you exchange it since it's not something that is reparable or something you could have done yourself to the wallet.
 
#15
puccaandgarufan said:
LV Bags Lover, thank you! I will bring everything. THanks for letting me know...

I know how you feel! If I don't exchange this i don't think I will be able to sleep either!

Has anyone else had these kind of holes in their wallets or bags? Just curious... :smile:
Click to expand...
since you bought it just a few weeks ago then they should be able to exchange for you. you're allowed to exchange within one month (stated below the invoice). good luck! :tup:
 
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