had any advice or expertise on the matter! And sorry for posting this here but I didn't know where else to do so! Recently I tried turning on my computer and tried rebooting it. The problem is that my computer is now in a perpetual rebooting loop and will not load Windows, so I can't log onto my computer! All of this is due to a faulty hardrive. My computer is fairly new (had it for about 8 months) it is an HP Pavillion and a pretty good one at that. I called HP and they told me that I'm under warranty and so I wouldn't have to pay anything for repairs or replacement however if they replace the hardrive I will lose all of my data! EVERYTHING will be lost unfortunately! So I took a chance and took my computer to BEST BUY in the off chance that they might be able to recover my data. Personally I didn't have much faith in bestbuy to begin with but still shelled out about $160 for them to run diagnostics and to tell me that I had a faulty hardrive (already knew this) and all they could end up saving were a few worthless files on my computer! In other words nothing was saved, none of my photos, downloaded music, documents, software, games, etc. They were not able to retrieve anything that I requested! Which makes me wonder what they ended up trying to do but anyway. And unfortunately if I had backed up my data like I was supposed too I wouldn't be going through any of this but ultimately it is HP's fault because the hard drive is bad! So my question is this, can I send my harddrive to a specialist or some kind of data retrieval service to try and salvage my data or will this be too expensive? I've heard that it can get very expensive to do this but if I decide too which service should I use? Does anyone have any advice for me? I would appreciate any help!!! Moral of the story is... ALWAYS back up your data!!!