I swear everytime I buy something there. They always forget something! First time was when they gave me a pochette without a date code. I had to go all the way back again to get it replaced grr.. This time, I got a bag and I inspected it and everything before the SA boxed it up. When I go home to open it up. Turns out that the SA took out the two cards that it comes with so all I have is a bag without the cards. It may seem small but I want everything when I'm paying so much. I even called the 866-VUITTON number and they thought that I was going to sell a FAKE bag on ebay when I told them that I didn't recieve the two tags. I was so offended. They were saying stuff like well we don't give those to anybody because they go and sell them and we're responsible for them. I was like okay hey lady, I just bought a bag from one of the retail stores and you think I'm selling counterfeits??? I was so angry. So then I call the store that I got it at and they said that I have to bring it back to get them. Grr such a hassle. Today was the only day that I was off too. Should I just return the bag cause I don't want to be treated like this. Just cause I'm young people don't even pay attention to me. Grrrr... Oh and also, don't get me wrong. I love Louis Vuitton but sometimes those SAs' egos are too big that they don't even give a crap about their customers. BTW I'm 19, maybe that's why? Even if so, doesn't mean that they should be rude to me. /rant hehe okay I'm done. I feel better now.