look! I AM a people person, I love working with them in retail, but some people are just effing pushing it, and SA's are only human too.
ANYWAYS. back to complaining about my customers... :-P
I've had so many customers treat me like a slave, I can't even count to amount of times I've had stuff shoved in my arms ( I'll usually ask if someone wants something carried!) and had someone bark at me to run it up to the register for them.
People tend to get REALLY nasty about returns too. If I ask any questions, they get really defensive. We once had this customer that would consistantly shoplift items and then return them for merchendise credit! A couple girls had literally SEEN her walk out with things, but since we could never catch her in the store we couldn't do anything about it. ( most stores have very few ways to catch a shoplifter- we're not allowed to confront anyone about it when they're in the store.)
I've had people hand me their trash...
hmm, my least favorite customer ever had ot have been this mother/daughter combo ( older, the daughter was easily in her 40s) shopping during our big semi annual sale. I'd been working for a long time at the register, and during sale you literally can stand at a register for 4 hours just ringing and ringing! So, she asked me after I rung up every single product "did it ring up on sale?" and she was SO rude about it. Her and her mother kept making really snide comments and were totally rude to me. So, I finally cracked and said "you two have a NICE night" in my most sarcastically happy voice ever.
They went and complained to my manager, saying that they didn't like my tone and that I was a very rude SA.
I told my manager the story, and she laughed, she knows I'm an angel 99% of the time, so she didn't care. haha, I'm getting aggrevated just thinking about those two! lol
PS. I LOVE when kids come into the store ( unless they chew on things, then that's icky!) They're usually so cute, and I'll try to entertain them while helping their parents out. We actually get trained on how to best accomodate shopping mommy's!