So we ***** about sales associates all the time...for those who have worked in retail, what was the worst customer you have ever had? One time this guy tried to return a pair of shoes that he was WEARING RIGHT THEN. He didn't have a receipt or anything and I was explaining our policy to him and he snapped 'can you get a manager'. I started to explain that our manager wasn't there right then and I picked up the phone to call a supervisor from somewhere else. and he literally screamed at me to get a manager (people across the department were staring). so I said 'don't yell at me' and he yelled again. I just pointed to the fact that I was holding the phone and he looked so pissed. later I smiled grimly at him while an ignorant brand new supervisor gave him a pair of clearance shoes in exchange for his used ones. I cried later though, I was so pissed off. If I ever see that man again I know I'll lose my job by shoving a yardstick up his ass. There is absolutely no reason EVER to raise your voice to a salesperson (unless they physically attack you I suppose), it makes you look like an idiot. I hate old women who are so bossy. They tend to demand things - 'BRING ME THIS' and 'BRING ME THAT' and then complain, but never say thank you. I hate people who bring their extended family shopping, its incredibly rude to bring 6 children under the age of 4, all screaming, into a store and to expect attentive service. Crying kids disturb all the other customers. I know I'd leave a store if a woman was just taking her time and browsing while her child screamed its head off. And most of all, I hate people who shop when the store is about to close, and waste our time by staying in the store when we're closed. I have finally begun to shut our registers down at the stroke of closing hour. We are not open for business just because there are customers in the store - we are open for business during our business hours!