i told you guys that my chanel earrings i got broke. well after calling the Saks chanel yesterday i brought them in tonight. the guy i spoke with was not there- just 2 women. i showed her the earrings and she checked and they did have another pair. i told them i got them as a gift (which i didn't. i bought them from someone). she said she needed proof of purchase and asked me the person's name i got them from. i panicked and gave my sil's name- which is ridiculous because she has the same last name as me. they checked and of course she didn't have any record of it. she asked for my sil's zip. i gave it to her- again no record. i told her that i didn't know if she got it at Saks and i didn't bring them there because it was Saks but because saks is the closest chanel to me. they were most convenient to me so i went there. they asked me if i could call her they would not fix or exchange the earrings without some proof of purchase. while i understand that what if she got them as a gift from someone else and regifted them to me or got them at the boutique or bloomies. anyway she asked if i would call and i blurted the first thing that came to mind: "i think she's at temple" omg i am going to hell. she said "oh, yes, it's shabbas" oy. it's true my sil could have been at temple (she and my brother and nieces do go a lot of friday nights) but i think the woman probably thought i was lying since our last name is irish (even though we're 100% jewish). anyway bottom line is they will not repair, exchange or anything the earrings without proof of purchase. i guess i'll have to just bring them to a regular jewlery store. i'm a little bummed and a little embarassed but i truly do not understand the 12th degree i got since they were in a chanel box with all the tags etc. after that she wasn't too nice to me either. i looked at another pair of earrings i wanted and after holding them up i thought they were too big for me. she said they weren't. she said "well, theyre not too big for me why would they be too big for you?" which i find a weird thing to say. anyway, thats my story. busted.