I did hear back from Bluefly - disregard previous threads

[chigirl]

I think my multiple threads may have been consolidated so this post likely got lost but I did finally hear back again from the guy corporate later in the day yesterday.

Let me first say that he was very nice. That being said, he said he sent all my info to the appropriate people and they are confident the bags are authentic. They got it from a trusted vendor and the paper trail is spotless. Still, he said that I should call him when I get the bags if there is a problem.

The more I think about it, the more I realize that there is nothing else he could have said. I don't think they can take the bags to Balenciaga to have them authenticated. They have the bags and we just have pictures. If they acknowledge now that the bags are not authentic, then people may doubt all the bags on the site.

They clearly look wrong so this hasn't changed my opinion. I will post pics when I get them.

 

[chloe231]

We will just have to wait and see, it would be sad if they ruined their
reputation over a buyer that made a HUGE mistake. Hopefully the bags
won't look like the horrible photos they posted.

 

[ranskimmie]

Thanks so much for the update

 

[doublec31]

Thanks for the update!

 

[BalenciagaLove]

I love how liability and the concerns associated with it prevent people or companies from doing the right thing. I have to say that I am a little disappointed because the pictures clearly look fake. I just hope that the end product turns out to be the real thing.

 

[Minnie]

My Question Is
Why Do All The Websites That Do Sell Authentic Balenciagas Are Not Allowed To Post The Pictures Of The Balenciagas And BlueFly Is?

 

[susan-eric]

Bob Ellis posts photos also.

 

[BalenciagaLove]

Well, you know that with Bluefly's latest pictures, no one will be borrowing them! Even the fakestores have better pictures than those!

 

[Leah411]

I think my multiple threads may have been consolidated so this post likely got lost but I did finally hear back again from the guy corporate later in the day yesterday.

Let me first say that he was very nice. That being said, he said he sent all my info to the appropriate people and they are confident the bags are authentic. They got it from a trusted vendor and the paper trail is spotless. Still, he said that I should call him when I get the bags if there is a problem.

The more I think about it, the more I realize that there is nothing else he could have said. I don't think they can take the bags to Balenciaga to have them authenticated. They have the bags and we just have pictures. If they acknowledge now that the bags are not authentic, then people may doubt all the bags on the site.

They clearly look wrong so this hasn't changed my opinion. I will post pics when I get them.

Why in the world couldn't Bluefly have the bags authenticated by Balenciaga? If they are claiming the bags to be real...then why wouldn't they want to do EVERYTHING they can to be sure of that?

I'm curious about the "paper trail". Unless they can trace each individual bag straight back to Balenciaga...I'm not impressed by a "paper trail". Even receipts are faked these days..so why not a paper trail?

Sorry I'm so cynical. I just know the internet is flooded with knock-offs. I've even seen sites where people give "tips" on passing them off as authentic so they can be sold.

Is anyone planning on contacting Balenciaga?

 

[bluxcape]

this makes it suspcious but at least, they r responding to customer phone calls...kindly keep us updated.

 

[spiralsnowman]

ARG...

I just looked at the Bluefly site and they have a bunch of bags on again... It doesn't look like they are going to stop selling these anytime soon. I feel sooo bad for the people giving them their hard-earned money to buy fake products.

 

[chidzuyo]

I guess if Bluefly is unable to solve this issue, we should inform Balenciaga.

 

[snowwhite]

I sent Bluefly an email explaining that I believe the bags are counterfeit and why. I also attached a link to atelier-naf.

I think it's a good idea for us to let them know we are concerned about these bags. The more people that contact them about this, the better, because perhaps it will encourage them to take action.

Just my opinion.

 

[stinam]

It's a shame that BlueFly appears disinterested in maintaining its reputation. I'm not surprised that they aren't admitting any liability or wrongdoing in any of this, but in the very least they should pull the bags from their website to prevent unsuspecting purchasers from paying hundreds of dollars for a fake. I called them several times yesterday and got the same canned speach each time about how the bags are purchased from reliable authorized retailers. Maybe they expect that if they say it enough times that someone will start to believe them.

 

[bethany]

*gasp*
what if Bluefly put FAKE bag photos on PURPOSE so that people won't lift their photos and use them to sell counterfeits?

haha. just joking. I will never buy anything from Bluefly, ever, thanks to this.