I can't stand the SAs at Holt's on Bloor in Toronto. I have visited there like 5 times and the SAs act like as if they are doing you a huge favor by showing you the bags. I was at a conference on Bloor street last night and stopped by the LV on Bloor 15 minutes before it closed. This is not the LV in Holt's but the flagship store on the other side of Bloor. The service there is always good. Anyway, I checked out the new Zippy Coin Purse and fell in love with it. I almost got it but then decided to wait as I could get it with another Zippy Coin Purse as a gift for my sis, plus a Pochette Bosphore for myself. So here is the story, I called the Holt's on Bloor this afternoon and a man picked-up the phone: Me: Hi, I would like to know if tonight is PSN? SA: Yes Me: Can you tell me how much I need to spend in order to qualify for the gift card? SA: $750 for $50 and the list goes on Me: Will I be able to place an order over the phone and pick up my order tomorrow afternoon? SA: Yes Me: Do you have the Zippy Coin Purse? I was going to tell him I needed 2 plus a Pochette Bosphore but he cut me off before I had a chance to continue... SA: With a rude voice....You do not qualify for a gift card with this purchase Me: I would like to purchase 2 of them. Before I get to say that I need a Pochette Bosphore as well, he cut me off again SA: With attitude..... Well, these two coin purse will be less than $400, you do not qualify. I was pissed at this point as said.... Me: The Zippy Coin Purse is $275 each SA: No, they are less than $200 each Me: No, I saw it last night at the Bloor Street Store SA: Silence......Let me check my system. I don't have any in stock. Me: Thank you. BTW, my hubby got me a Vernis bag in July. He picked it up from the Holt's in Yorkdale and it had a small crack near the handle. I took it to the Holt's on Bloor for an exchange as it is closer to my work place. The SA there gave me a dirty look. I will never shop there again. My favourate LV store is still the one in Calgary. The service is excellent and I plan of making all my future purchases from there since I go there for business every quarter. Thanks for listening.