I just got a Mouse Stam from Saks.com (the 10% coupon code SHOPFALL really set me over the edge). Beautiful bag, beautiful shape - but I can barely open the kiss lock. It takes two hands and my face clenches up and my hands hurt afterwards. It is an embarrashing spectacle. I feel like an idiot. How many purse lovers does it take to open a Stam? I found another thread on this here - but it didn't really answer my question. Someone mentioned a twisting manuver. If anyone has had this problem and can describe if there is a trick to open the bag, or if it gets easier with time, please let me know! Otherwise, this bag is going back. Also, I think it's ridiculous that MJ switched the lining from suede to cheap looking twill, and raised the price on the bag.