Today I was about to buy my first pair of CL's. Last week I finally made the decision I want to buy my first pair, because all these years I would rather save up my money and buy jewelry or a bag or something else instead of buying a pair of CL's because I thought I wouldn't get much use out of it. I got already excited when I decided I'm going to Amsterdam next week to try and hopefully buy my first pair. So today was the big day and I went to the only shop here in Amsterdam which sells CL's. I have to tell that I went to Burberry first, to buy a fur collar for my trench coat, so you can see the difference in assistance. The guy who worked there was really nice and helpful, asked me what I was looking for, talked to me nicely, asked if I wanted something else etc. something all SA's should do. So I walked out the Burberry store very pleased. Then I walked into the store to try on the CL's. There were two SA's, one was very young, I think 20 something. The other one was in her 60's. I said hello to them very friendly, they looked at me, said nothing and turned their backs and continued talking to each other. I looked very confused at my boyfriend and thought hmm ok, whatever, maybe they didn't hear..... I looked at the shoes, and I felt super awkward, they were staring at me. I dressed very casually, so couldn't figured out why they would stare like that (I wore black jeans, with a shirt and cardigan on top, my chanel flats and chanel bag). My boyfriend told me when we got out of the store they were trying to see if my Chanel bag was real.. seriously, got nothing else to do? Like helping me? It was so awkward, I thought I should break the ice and ask them if they have the Very Prive I was looking for. The young lady told me not friendly at all 'no we don't have it.' I told them oh ok, I'm just trying to figure out what my size is, do you maybe have a shoe that almost fits like a Very Prive? The old lady jumped in and said very cocky and arrogant "NO, ABSOLUTELY NOT" (yeh she was almost screaming at me) she said all shoes are handmade and not one shoe fits the same.. I told her that I know they are handmade, but I just want to try a shoe that is also in the same fitting range like the Very Prive, sure it will not exactly fit the same, but you can be nice and just help me suggest something. Again she was almost screaming 'NO NO, YOU CAN'T DO THAT, OOOOH NO YOU CAN'T ORDER ONLINE. BLABLABLA' she was giving me baaaad attitude. I was still really polite and asked them nicely if I could just try anything on then, so I can have something to compare. She asked me really *****y 'WELL WHAT DO YOU WANT TO TRY ON THEN HUH?!' I wanted to respond seriously, but then I thought, what the hell am I doing? Why am I still being this polite and calm while she is acting this way to me? She's not better then me. So I told her ' you know what? Never mind, I don't even want to try a pair on.' and I walked out of the store. Seriously, I felt sooo humiliated, by what?? An old lady from 60 who's self-esteem is so low that she had to react it on someone else. I can't believe people act that way. Do they really feel good acting that way to people? I've never worked in a clothing or shoe store, but I did work in hospitality in some sort of lunchroom and I was always really polite, I really wanted to be nice to people and trying to please them and if something wasn't there they wanted, I'm offering them something else. I mean they could have also gotten me on a waiting list or try to sell another pair or WHATEVER, but they could have just done something instead of acting this mean. Seriously, you want to make money and see your customers leaving the store pleased so they will return or what? I know I will be never coming back to that store. After that it really made me appreciate the SA at Burberry even more. I think it's really important how to treat your customers, maybe even one of the important things, well for me at least, if you work in a store. I'm now going to order online and read all about the shoe, rather then going back to that store. Sorry for the long story, just really needed to vent, can't believe people like this get hired in a store.