I didn't get a box with my first purchase because when I was leaving the boutique and looked inside the ridiculously huge bag I saw something all wrapped up in tissue and I figured they put it in a box. But turns out they had just put it (Neverfull GM) in the dust bag and wrapped it with tissue and put it in a huge bag. So I called the next day and they told me they don't usually come with a box unless you request it, and to come back in with my receipt and they would give me a box. I never went back though because it was a really long drive and I was really annoyed by the SA's at that boutique (the one in Toronto at Holt Renfrew in Yorkdale Mall?). I think it really depends on the location and the SA's at the boutique you shop from. If they are going to be rude and obnoxious to begin with then I know I have to ask for it, but if they are friendly and know anything about being a SA then you probably won't have to ask. Anyway, I just always make sure to ask for a box now every time because they are so great for storage. Definitely keeps me clutter free and organized!