OMG girls, I am devastated. I have treated my Kooba with loving kid gloves, NEVER setting her on the floor, kitchen counter, table, etc. ONLY on her dustbag, IN her dustbag, or on a clean elevated surface. Well I happened to look at the bottom of her today (having not had her long at all!) and guess what? There are little YELLOW specks all over the one side of the bottom and on the corners! It is horrible! I took pics and will post in a bit. I am so upset. It is as if the dye wore off in spots. My husband felt so bad he spoke with Saks Off Fifth for me and is returning it as we speak to the Sunrise location. They were very understanding, thank goodness. I am just at a loss as to what happened. I was so careful, I was ridiculous about it. I know I would have noticed that when I got it, so ... ? They did locate another one at an Off Fifth but my husband said NO way, no more outlets, go to Kooba.com directly. What do you guys think? I know that the Off Saks closer to me (Sunrise location, where we are returning this one, not the Orlando one where mine was originally shipped from) got in a funky group of Kooba Carlas right from Kooba, in fact, they even called Kooba about them! I saw them last time I was there and they were bad. Half bag was one shade, the other another, one was so badly dyed it looked almost black. I doubt any regular Saks or NM, BG etc would have accepted them for sale. So ever since then, and now this, my husband has been skeptical. I don't know what to think, just that I am without my Carla now and having to order another one from somewhere. Thanks for letting me vent.