I am so upset and don't know what to do - does anyone have any advice??
I have been a seller on Ebay for several years, only selling authentic items and had 100% positive feedback (a score of over 250 positives). When Ebay started making all the changes to their policies (no designer auctions, limits, etc) I had several bags posted and they closed all auctions citing copyright infringment. Of course all the bags were real so I just relisted them.
They turned around and closed my account - I emailed them asking for the reason and they just gave me "boilerplate" language and said I can submit documents to have my account reinstated and I did.
A week goes by and no answer from Ebay so I decided to make a new account so that I can buy some things while they are reviewing my other account. In about a day, they close that account too saying it's connected to the first one. WTF??? I am only trying to buy, not sell...
Another couple of weeks go by with no asnwer from Ebay on my first account... So I open another account to buy (what can I say I am obsessed...) and they close it again.
Finally after about 4 weeks I get an email from Ebay saying that they will not reistate my account because during their review they determined that I have acted in an "unsafe" manner. What????
I cannot believe this, I am so upset. I tried emailing them several times and they keep responding with "boilerplate" language saying they will not reinstate the account and that I cannot open a new account.
I am soooo upset - does anyone have any advice how I can convince them to reopen my account? Thank you so much!!
I have been a seller on Ebay for several years, only selling authentic items and had 100% positive feedback (a score of over 250 positives). When Ebay started making all the changes to their policies (no designer auctions, limits, etc) I had several bags posted and they closed all auctions citing copyright infringment. Of course all the bags were real so I just relisted them.
They turned around and closed my account - I emailed them asking for the reason and they just gave me "boilerplate" language and said I can submit documents to have my account reinstated and I did.
A week goes by and no answer from Ebay so I decided to make a new account so that I can buy some things while they are reviewing my other account. In about a day, they close that account too saying it's connected to the first one. WTF??? I am only trying to buy, not sell...
Another couple of weeks go by with no asnwer from Ebay on my first account... So I open another account to buy (what can I say I am obsessed...) and they close it again.
Finally after about 4 weeks I get an email from Ebay saying that they will not reistate my account because during their review they determined that I have acted in an "unsafe" manner. What????
I cannot believe this, I am so upset. I tried emailing them several times and they keep responding with "boilerplate" language saying they will not reinstate the account and that I cannot open a new account.
I am soooo upset - does anyone have any advice how I can convince them to reopen my account? Thank you so much!!