OMG, I cannot believe this! I won a Hermes Herbag described as mint/immaculate, and received a damaged bag (corners were dirty, there were stains, etc.). I immediately sent him an email to appraise him of the situation, and when he did not respond I filed a dispute with paypal the next day. Anyways, after some not so pleasant back-and-forth and with me showing him pictures of where the bag is damaged, HE escalated the dispute to a claim, and is now saying that I inflicted the damages myself and that he has 3 sworn statements that the bag was pristine, etc. THIS IS RIDICULOUS. I only time I have handled the bag was when I first took it out of the box, noticed the damages, freaked, and started taking pictures of the stains, etc. Seriously, the blood is rushing to my head! If paypal somehow sides with him, I dont know what Ill do!! Thanks for letting me rant . Im really going crazy here.