As many of you know I posted last week that I was a member of the Keepall club....WRONG! I paid $700 for a piece of CRAP! I am in the process now of TRYING to get my money back but I'm not holding my breath. I have already mailed the bag back but I haven't heard from the seller since I told him that I was NOT accepting a partial refund but I was sending the bag back for a FULL refund! When I won the bag there wasn't any negative feedback, but I look today and I see he has sold someone a FAKE bag and they too are PISSED. Then, I thought I was a new epi owner. Well right after I paid, the seller sends me a freaking email about a scratch on the purse that he didn't see until he started to package it. Well I say BULLCRAP! He says he will refund part of my money OR give me a full refund if I find the bag unacceptable but I just don't trust this either! WHY didn't he email me FIRST, send me pictures and ask me if I still wanted it BEFORE he shipped it? I might be jumping to conclusions on this one but I'll keep you posted. UGH! $1400 is enough for me to say ENOUGH!! I plan to go to Saks tomorrow to get me a REAL NEW 50" Keepall and everything else I want I will buy NEW!! I must say though that I DID find a great garment bag from eBay that I am really happy with. I found out later that the seller is a member here, so THANK YOU! I am so upset and about this I feel like I'm going to be sick WHY do people do this????