Last night I went to pick up a bag that I ordered a coupld of weeks ago. The bag was just under $1200 so I decided to get a pochette extender as well since it was Private Shopping Night at Holt and you have to spend $1250 to get a $100 gift card. I needed one anyway, so I figured it was worth it because other wise I would have got a $50 gift card. So I pay for my stuff and my SA tells me that they probably won't give me my gift card until after 6:30, I didn't really want to wait an hour or so for a gift card so he went and got one for me and had me sneak it into my purse. Then he comes around the counter to give me my bag and as he's handing me my bag he gives me a hug!! I was a little shocked as I really didn't exect it. I have always been treated well by him, if fact he has me so spoiled I won't deal with anyone else. He's super sweet and has told me how I'm one of his favorite customers...but a hug?! I'm still kind of weirded out by the whole thing. Anyway here's my new bag!! I love the color. It's kind of big but I'm sure I'll get used to it. Also does anyone know how I can straighten out the drawsting?