How to undo a BIN?

5elle

Member
May 21, 2009
2,210
0
I have an item listed as a BIN on the bay and it just sold a few minutes ago. However, the buyer just messaged me to say he was browsing for his wife and it was a mistake.

What on earth? Isn't there a two step process to go through for BIN confirmation?

More importantly, how do I undo this and get my item back up for sale ASAP without losing more fees?

Thank you in advance.
 

MAGJES

O.G.
Dec 13, 2008
23,424
30,493
North Carolina
You should ask the buyer to agree to cancel the transaction.
(...in order to get a refund of the seller's fee).

then just relist the item.
 

thepoppet

wind sylph
Jul 25, 2010
3,217
6
Upon a Zephyr High
Do you have to cancel the transaction now? If the buyer went through the whole clicking process to BIN it and it's considered "sold" under Ebay (you don't have your listing set to not be considered sold until the buyer pays), then I think you will have to cancel the transaction.
 

5elle

Member
May 21, 2009
2,210
0
Thanks ladies. Transaction cancelled. I also sent the buyer an email explaining the inconvenience caused. Ridiculous.