I won a Miranda vintage satchel in bordeaux on eBay. It looked like it was in good condition in the photos, and the seller said it was in "great" condition. However, when I opened the box yesterday, I noticed that the vertical decorative stitching on the back above the zipper pocket has started to come out. I say "decorative" because it doesn't look like it's actually holding any seams together. I am irate at the seller. There were also scratches all over the bag, sticky stuff on the bottom, a stain on the inside that she didn't bother to clean (looked like baby spit up!!), scratches on the brass, and sand (from a beach) all over the inside of the dust cover! I can try to clean it up, but I'm most concerned that these stitches are going to unravel, especially if I catch the loop that's hanging out now. Has anyone else had to repair a bag in this way? I don't know how to get the loop tucked back in to the stitch hole. I'm afraid if I take it to a luggage shop they'll either damage it worse, or try to restitch the entire strand in a different color or beige thread. Oh, and the seller's reply was, "Go talk to Coach, what do you want? You got a $800 bag for $400," never admitting the quality of the bag was misrepresented. Does anyone else have one of these bags? I was really surprised at how heavy it is!!