Hi guys I need some input here, I did sell a bag in the beginning of the month, buyer payed promptly, I had a car problem so could only go to the PO 3 days later. The item was mailed out on the 10th of march, via french colissimo tracked and insured, which says it takes approx. 5-10 days to US. I know that for some reason really don't know which post is a bid slow right now I send a package that took about 14 buisness days to get to LA a couple of weeks before that. The tracking service of the french post isn't great it still says item left territory (France) on the 14th march. I know how frustrating it can be to be on the receiving end. I had to wait 2 weeks for a global express package send from NY. I told the buyer I would file a claim at the PO by the end of the week if it hasn't arrived by then. Now my buyer mailed me back she would file a claim for non received item by the end of the week . What do you think I should do I think she is way too impatient having been on both ends what transatlentic transactions are concerned, you always need to take a post or customs delay into consideration. I don't know whow to make her understand that...she has great feedback but I don't think does a lot of international buying. I have great feed back as well so...what would you do? I really hope she will receive her package before the end of the week but in case she doesn't I really don't want to end up with a dispute or chargeback for something I just can't be hold responsible for!!!