How to contact eBay if your authentic items are pulled

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  1. Here is a copy of the message I got from eBay. I used their method and got my authentic Chanel auction reinstated. Then it got pulled again :shrugs: , but I used the same fax number and had it reinstated again.

    BTW, this method only works if you have receipts.

    "Thank you for writing eBay in regard to your recently ended handbags.

    If you feel this action is an error and you know for certain the items
    are made by the company and would like to provide information that the
    handbags are authentic, you may fax us your receipts/invoices including
    your supplier's information and purchase price for the handbags for
    further review. All information received will be kept confidential.

    Please fax the requested information to the following number.

    Attn: T&S CIT - Handbags
    Primary: (801) 545-2600
    Secondary: (801) 545-2068
    Seller Id:
    Email Address:

    If you need further assistance, please don't hesitate to reply to this
    email and let us know. "

    Good luck!
  2. Thank you so very, very much! I am going to try this right away!

  3. Has anyone else tried this so far? They haven't got back to me yet...
  4. I am bumping my thread because it seems to be happening to a lot of TPFers again.
  5. This is helpful--thank you! I've sold everything I wanted to sell at the moment, but I'm going to file this for future reference.