All you need to do is provide that info to the CA and he/she should take care of you. Please keep us posted with the outcome.
Great! I plan on going back this weekend. See how it goes and will keep you updated! Thanks again!
All you need to do is provide that info to the CA and he/she should take care of you. Please keep us posted with the outcome.
So they took your bag and give you store credit? And you bought other items with the store credit? Sorry, just wanted to clarify. Thanks!I brought my Empreinte Montaigne GM this weekend for repair that I bought preloved years ago from a woman in France. Luckily she also sent her receipt but crossed out her name and number. The glazing on my handles were horrendous and they said since I had the original receipt they would give me store credit. I was sad to lose my fave bag, but I quickly got over that once I had my new items home!
Yes, but I had to use the full store credit in one transaction. I couldn’t use part and save some.So they took your bag and give you store credit? And you bought other items with the store credit? Sorry, just wanted to clarify. Thanks!