How much "service" do you get at your boutiques?

Oct 29, 2008
1,274
1
Tokyo
I was in my favorite boutique yesterday and was offered a beverage while my purchases were gotten ready. :faint:(This is only the second time that this has happened for me.) What about you all?? Do you receive any perks at your boutiques?? :biggrin:
 

specme

O.G.
Jan 22, 2011
2,828
33
Katy Tx
I've never been offered or received any drink offers or anything out of the ordinary. I am by no means a VIP or even a regular customer. But whenever I do go to my local LV I receive the best customer service in there from the security guard to all employees that ask if I need help and answer my questions ,if I have any. Personally, I'd rather have good customer service than a drink. I am more of a preloved buyer than a boutique buyer but I still like and appreciate good customer service.
 

niry84

*єη¢Ð½Î±Î·Ñ‚є∂*šÏÎ±¢Ñ”*
Dec 3, 2009
651
0
37
NOVARA, ITALY
..it happened to me last year..but it was xmas time..and drinks were for all the customers!!
 

HerShe

Don't envy, Compete
Aug 6, 2009
265
1
New York
I don't have a lot of pieces but the pieces I do have I purchased from my fav SA. Everytime I pay a visit she always has me take a seat and hands me a cold beverage. IMO I think you have to create a relationship with them before you get "special treatment" or make a lot of purchases.
 

boyoverboard

Obsessed and in LoVe
O.G.
Feb 9, 2010
8,872
1,410
United Kingdom
I've never been offered something to drink (which unless it was non-alcoholic I wouldn't accept anyway, as I always have the car!) but I must say in every LV store I've been in, the service has been really good. Recently when I was in Manchester I visited the LV boutique in Selfridges and didn't even buy anything - I just asked them to hot stamp my wallet and agenda. Even then, the service was wonderful and everyone was so nice!
 

mcg3897

O.G.
Jan 16, 2006
1,335
7
I always get good service at the Charlotte store. Although my favorite male salesperson moved to FL......I still get good service!!!! Never been offered a drink though...I would probably say no...cause I would be scared to spill on the bags!!!!! LOL!!!
 

anncelyn

LoVe my Life
O.G.
Mar 31, 2009
949
333
Germany, Munich
i always got a great service at my LV stores, and they mostly offers me something to drink , probably because they know me and we always have long and nice discussions together. I 'm regularly visiting both stores in Munich (4-5 times a month, to look at my next bags and once a month in average i buy a bag and some slgs), so i became "friend" of a few SAs and store managers.
Other point: i often visit the store when i'm with my 21 months-old baby boy, and SAs are completely amazed, they play with him and always make nice compliments. They always offer me something to drink when i'm with him!!! LOL, it's maybe a good tip to bring a cute baby with you to the store, you're of course gonna get a drink :roflmfao:
 

Phanatical

O.G.
Mar 7, 2010
693
38
South Philadelphia, PA
I always have gotten great service at my normal boutique, but when I've visited others near here, not so much. Maybe because I've become friends with some SAs at my regular one, and very rarely appear at the others? It doesn't bother me though as I don't frequent the others enough to care too much. Only in Vegas was I offered a drink, and the customer service there was impeccable, too, especially considering it was New Year's Eve day and packed wall to wall!
 

bkwok0913

O.G.
Mar 8, 2011
608
47
Seattle
expresso, evian or champagne. they always ask me even when I wasn't there to buy anything and excellent customer service.
 

meeh16

Member
Sep 8, 2011
1,107
594
well when I went with my 2 kids last Friday, they asked me if I want anything to drink. I told her no but my dd decided she wants water.
 

NYG

Member
Nov 22, 2011
56
0
Houston
Hmmmm..... Not so much for me. I was disappointed; especially how I was treated. I was dressed in jeans, sweatshirt, and had my hair in a bun.

Maybe that threw them off, but that shouldn't have mattered. I was not going to pull out my business card and say, look at me, I'm important.

Needless to say, I haven't been back since.

So my hubby goes in a few weeks after to buy me my Christmas gift, and he was treated worse.

My husband knew what I wanted, and he went in, asked for it, and paid. No walking around, trying them on, etc.

You would think that's a slam dunk sell, so why give poor service?

My husband and I were VERY disappointed.

I just wanted to tell them, you don't own the name Louis....you work for "him".