How much do you baby your pieces?

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C

Cinder15

Member
Dec 27, 2017
11
1
#1
Hi all!

My husband got me the beautiful RTT Love lock necklace for Christmas. I absolutely LOVE it!

I have a quick question for you all about Tiffany pieces and scratches, though. I looked it over originally, and it was absolutely flawless. I put it on wearing a sweater, nothing sharp or jagged. I went to take a pic of it with my phone, and the phone tipped forward and tapped the lock with the lens, nothing drastic at all, although the lens on my phone is a matte finish. I look at it, and I see this. The scratches are deep enough to feel with a fingernail.

I'm nonplussed. Does this look like something that can ever be buffed or polished out? How much metal would they need to remove to make it shiny again?

I still absolutely LOVE it of course, NO doubt there! But I'm curious how much babying I should expect to be doing in order to keep it in good condition. I own a lot of silver so I know it will get those light surface scratches/patina and I don't mind that at all, but this deep and this easily? Photo was taken with a macro lens for the best visual.

Thank you for any tips or info!
 
#3
Holy smokes! It's gotten worse. Worn under a sweater against my skin. Look how deep that is...Is this normal? :(
I'm speechless. I would expect more from such an expensive piece -- I have pandora Sterling that is nearly flawless after being banged against tables worn on my
wrist and thrown in bags. Not sure if we should just flat out return it at this point.
 

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#5
I think that's what I'll have to do. The difficult part is that the closest store is an hour away. I called and they said they never get people complaining about this necklace and that I should bring it in. I'd just hate to go all the way there, get another one that is as easily damaged and then have to go all the way back again just to return another piece.

The SA explained to me that you get surface scratches and fingerprints etc, and I don't mind that at all -- I just can't be ok with deep dents and gouges like this :(
This is my first Tiffany piece and I was expecting at the very least the same quality sterling as pandora sells. Hopefully I just got a defective item?
 
#7
I'd pick up a polishing cloth too. Silver is somewhat soft, so most places rhodium-plate it for a consistent finish and it helps prevent scratching. Tiffany silver is not, so is more prone to getting scratches. I've found the polishing cloth gets out most scratches, but deeper dents from banging will still be visible. Hope this helps.
 
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