How Lv Really Made Me Mad Today....

Beach Bum

O.G.
Feb 17, 2006
34,914
40
:cursing:....So fedex WAS SUPPOSED to bring me the Neverfull MM and the trunks and bags mini pochette from lv today.I paid extra to overnight it from the BOSTON store...
Take a guess?...NO SHOW..AND I was charged OVERNIGHT ANYWAY.

I am so mad.I spoke to the manager...FIRST I was told it went out..THEN I was told it never was shipped ..I ordered it SATURDAY.They were sooo busy..they forgot to ship it..WHATEVER..LOL

So the two bags come tomorrow..But I really chewed them out.The manger said that he is includin a small gift for me...Holdin my breath to see what that is...ROFLMAO.
(he was really nervous when the LV peeps told him I was a VIP customer and VERY MAD...)
So we wait yet another day...SNIFF....And YES.They r at least creditin my shippin fees.:crybaby:..... i was really lookin forward to gettin them today.
 

Luva Pug

In a H dream...
O.G.
Dec 26, 2006
5,930
3
Tooth Fairy Land =)
ah im sorry about that! Love the way they are putting a gift in aswell! And so they should! Pics when they come please! And i got waitlisted for the mini pochette! xx
 

pinki682

have it! keep it!
O.G.
Sep 21, 2006
9,359
37
Hope they send you a really nice VIP gift! I would be so frustrated!
 

Wild Orchid

Member
Feb 23, 2007
1,416
0
38
Wi
Aww I'm sorry Jill :sad: I would be outraged too! I've had that happen with other companies and they have gotten reamed out by me. Make sure to take some pics when the items do come though. Very curious what your little gift will be. Also curious about the pochette. I'm on the waitlist at my store as they don't have them in yet.
 

restricter

Beware the BIN Paw
O.G.
Apr 25, 2007
11,752
4,075
thefurryfashionista.blogspot.com
I still treasure my LV letter-opener -- it was their apology for charging my credit card twice. Hope you enjoy whatever you get. And for what it's worth, LV was cited in a recent Bloomberg article for taking great strides in improving its customer service.
 

BagLadie

Got a handle on it
O.G.
Nov 2, 2006
6,961
13
Red Sox Nation
Grrrrrr!!! I am so mad for you! I know they can compensate all they want and it's just a human mistake but still - you wanted your bag shipped overnight and you didn't get it! I can't wait to hear what the little gift is. Hang in there and keep us posted.