How long???

[MistyCT]

I sent a bag in for repair and it was delivered today. How long before you think I will hear if it gets repaired or if it is coupon time???

 

[MistyCT]

anyone have an idea???

 

[lovecoachmore]

call after 2 weeks...

 

[BagLdy003]

3-4 weeks to repair, but as lovecoachmore said call after 2 weeks they should be able to tell you if it is fixable or if they are going to issue a JAX letter.

 

[COACH ADDICT]

They told me 6 to 8 week but it normally less. In a week or a week and a half the FP store can call them.

 

[efmerit]

6 - 8 weeks. Keep in mind it is the holiday season. Good luck.

 

[bouncin]

When they received my '07 legacy last month I had a response in exactly one week that it could not be repaired along with the credit letter for a full refund plus tax!