I am very new to this forum and designer purses in general. I can't tell you how happy I am to have found this wonderful forum. I bought a coach purse off of eBay and it's decription said that it was only used once for a spring wedding. I paid promptly for it and got not reply from the seller until 5 days later when she shipped it out. When I recieved it there was no way the purse had only been used once. It was dirty in the inside. There were small pits in the coach buckle and there was a ton of crud on the inside flap. I contacted her and asked for a refund of both the purchase price and shipping. She agreed as long as I paided to ship the bag back and she would refund my money when she got it back. Delivery confirmation shows that she recieved it on Friday. I emailed her then, no answer, then again on monday, no answer, and then again yesterday, no answer and no refund. Do you think I should email her again saying if I don't hear back from her in 24 hours I will file a dispute? Or should I just file one with out letting her know in advance? Thanks!