So, I bought the Time Trunk Speedy and was very happy with it. I put it away for a few days and when I took it down to wear it, I noticed something peculiar: the color of the clochette did not match the rest of the bag. I contacted my CA about it, and she admitted that the clochette had been missing from the bag, and that the store had simply put a new one on before shipping it to me. Because the TT vachetta has that pre-aged look to it, the new clochette does not match the bag. I told her I wasn't happy with the way it looked, she had ops look into it, and she told me they were able to order the TT clochette as a replacement part and that it would take about a week to arrive. After a week, I hadn't heard anything and followed up with her. She said they didn't have it. I asked if it had been shipped and she told me that ops had said it had been shipped. So...two additional weeks later and there's been no word. I'm wondering if anyone has ordered replacement parts before and how long the order took to be fulfilled for them? Due to the fact that the original estimate was a week, I am sort of concerned, although if it's more that the part is made to order I could see it taking much longer... If anyone can help me out I'd be grateful. Thanks! Oh, and here are pics of my current clochette against the bag. Maybe I'm making too big of a deal of it, but I don't think it's unreasonable to want all of the correct parts to come with my new bag purchase??