Is it 60 days or a month??? ive heard both, TIA
You need to file within 45 days of purchase. They make you file a claim which means that you correspond with the other person to try and rectify the situation. If you can't come to a mutual agreement, you can upgrade to a dispute. Then you have 3 days to cancel and if you choose to let it go through then they will begin to view the dispute after that time.
I only know this because I'm knee deep in it myself right now!
3 days to cancel? really? over here in Europe you always have the right to cancel -
I just went through a claim that was found in my favour - timing ran out and the seller did Not respond. good luck with the dispute.