I am wondering if anybody has had experience contacting Mansur Gavriel over email and getting an answer, and specifically, how long it takes to get a return email.
I placed an order for a bag; it's now been three business days, and although my order was marked "paid" immediately, my account on their website still says it is "unfulfilled". I sent a short, polite email just asking when I could expect it to be shipped (the website says within 2 business days, which obviously didn't happen). But now it's Friday, I think it's close of business on the East Coast, and I am guessing that if I don't get a response on a weekday, it's probably not going to happen on the weekend either. : ( I honestly just want to know that some forward movement is going to happen.
Or am I misinterpreting their language? I assume that "fulfilled" = shipped. Right?
I placed an order for a bag; it's now been three business days, and although my order was marked "paid" immediately, my account on their website still says it is "unfulfilled". I sent a short, polite email just asking when I could expect it to be shipped (the website says within 2 business days, which obviously didn't happen). But now it's Friday, I think it's close of business on the East Coast, and I am guessing that if I don't get a response on a weekday, it's probably not going to happen on the weekend either. : ( I honestly just want to know that some forward movement is going to happen.
Or am I misinterpreting their language? I assume that "fulfilled" = shipped. Right?