How does customs work?

LOREBUNDE

O.G.
Nov 19, 2006
6,543
96
Florida
I sold my b-bag and shipped out to Europe. one week later I followed up w/buyer and she said she had rec'd. a letter from customs and she had to give them something (letter?) stating value of item. She said she would let me know when bag in hand. That was 8 days ago. Is this normal. I can easily email her again but feel like I'm being a pest if this is a timely thing. I figure she had to write letter, mail out and wait for a response? TIA
 

northerndancer

What, me worry?
O.G.
Dec 30, 2007
5,072
698
The Cool Cool North
Generally anything that leaves the country (any country) must have a customs label attached to it that specifies what the item is and its value. I'm surprised the shipping service you used did not require this information to accept the shipment.
 

4theluvof-it

Member
Aug 17, 2007
1,296
1
51
I always include an invoice in the package that way if customs opens it they can see what the buyer paid for it.
 

LOREBUNDE

O.G.
Nov 19, 2006
6,543
96
Florida
ok, so I heard from her yesterday and she said that she had sent customs the letter and is now waiting for the bag to come to her post office. Does it usually take so long? It's been about 10 days since she said she sent them letter regarding the value.
 

Varied_obsessions

Because I said so
O.G.
May 7, 2006
1,421
38
I always include an invoice in the package that way if customs opens it they can see what the buyer paid for it.
:tup:Thanks for this idea. I only ship to Canada outside of the US and I'd not thought of doing this to help the buyer out. I will from now on.