GAH!!!! I HATE ebay!!!
I listed two bags tonight and it would not let me add "immediate payment required" so I contacted LiveHelp.
After being on hold for the better part of 30 minutes, they decide I have to cancel my listings and re-list and advise they would transfer me to billing so I can get credits for the two listings I have to cancel.
So I wait on hold some more and some dude from billing comes online. He puts me on hold for another 10 minutes and then the a**hat disconnects the live help session.
ARGHH!!!!
So I contact live help again and give them the previous session ID so they can read the whole saga without me having to go through it all again and after keeping me on hold for another 10 minutes, she comes back and says "so the problem you're having is that your listings don't show up yet?" WTF????? Um, no!!! Did you not read the transcript - after all, was I not just on hold for the past 10 minutes while you read it????? At this point I was ready to pull my hair out.
20 more minutes later I was still waiting on hold.
Then all of a sudden I can't log in to ebay. Right then I get an email saying someone unauthorized listed these two items and that they've cancelled my listings.
Then, at least an hour and a half later (I'm sure more) after first contacting livehelp I am on hold for trust and safety live chat.
That took another 25 or so minutes until they reinstated my account.
Man how I HATE ebay!!!
I listed two bags tonight and it would not let me add "immediate payment required" so I contacted LiveHelp.
After being on hold for the better part of 30 minutes, they decide I have to cancel my listings and re-list and advise they would transfer me to billing so I can get credits for the two listings I have to cancel.
So I wait on hold some more and some dude from billing comes online. He puts me on hold for another 10 minutes and then the a**hat disconnects the live help session.
ARGHH!!!!
So I contact live help again and give them the previous session ID so they can read the whole saga without me having to go through it all again and after keeping me on hold for another 10 minutes, she comes back and says "so the problem you're having is that your listings don't show up yet?" WTF????? Um, no!!! Did you not read the transcript - after all, was I not just on hold for the past 10 minutes while you read it????? At this point I was ready to pull my hair out.
20 more minutes later I was still waiting on hold.
Then all of a sudden I can't log in to ebay. Right then I get an email saying someone unauthorized listed these two items and that they've cancelled my listings.
Then, at least an hour and a half later (I'm sure more) after first contacting livehelp I am on hold for trust and safety live chat.
That took another 25 or so minutes until they reinstated my account.
Man how I HATE ebay!!!