How do I contact Ebay

[rosie50]

Hi I need some help, I need to contact Ebay Customer Services I have sent them 2 emails which they have not replied to, is there any way I can actually speak to someone directly. I know there use to be a phone number but I cannot find it anywhere now.
Any help would be really gratefully received.

 

[LV-PRADAfanatic]

u need to reach a certain level to be able to use a toll free number...that what i heard...

 

[yyz]

Hi I need some help, I need to contact Ebay Customer Services I have sent them 2 emails which they have not replied to, is there any way I can actually speak to someone directly. I know there use to be a phone number but I cannot find it anywhere now.
Any help would be really gratefully received.

I not sure that they have a phone number any more.
I'm sure if you used the Live Help:

https://cschatlb-na.corp.ebay.com/chat.asp?profile=15&imp_id=000_ActivationBuyerHP

Then if they could not actually help you then, they may have a Phone # to give to you.

I hope this helps.

Matt

:tpfrox:

 

[rosie50]

Thank so much the Live Help may have sorted the problem out for me.

 

[handbag-ho]

There IS a telephone number available but you have to be on some "special" lists of theirs. You also have to be invited to use the number. Everytime I call, they ask for my ID and they check something in their system before I can go any further. They also emailed us and asked us to not pass the number out.