I know I reply a little bit late, but I was wondering, do you remember how much does the reparation cost? and how long did it take? cause my H click clack fell on the floor last month, and of course the hinge loosed..sorry for my bad english:/ please helpsomething I've learnt - try your best to not drop your clic clac as it makes the hinge loose. This happened to mine and I have had to send it off for reparation. Other than that I think it's a durable piece, as I had worn mine stacked with some other bracelets every day for months before I had dropped it and had no issue.