I recently bought a pair of Lanvin flats from eBay, but the shoes I received were not the shoes in the auction. (Wrong material/style etc) She doesn't offer refunds and I know paypal is useless...so I'm wondering how does a chargeback work? Do I send the item back? Do I get my money back for sure? Will paypal debit me the money back later, and will they cancel my account? Also, for any Lanvin experts, they are supposed to be F/W 2006 / 2007 black patent flats, they're not very shiny, they have no sewn in label, and the embossed label on the inside sole says "Eté 2007" which really doesn't make any sense to me...could they be fakes?