I bid $150 on a coach mens leather tote. NWT
I received this item today. It is not as listed at all. The serial number in the description is wrong. The serial number on the bag and the tag has an F in the front of the number and that clearly means it is a factory bag not produced for the original coach store.
Additionally, the bag does not have the long detachable strap included as was described in the original auction.
Also, there are two pairs of dirty pants in the bag when I received it.
Along with the fact that it was not shipped in the time as was promised In the auction, I am very disappointed in this purchase.
I sent the seller a message. The auction said no returns, which I would have been fine with if the item was as described. I don't want to pay additional money to send it back! Can I insist on getting a full refund including the shipping both ways?
I received this item today. It is not as listed at all. The serial number in the description is wrong. The serial number on the bag and the tag has an F in the front of the number and that clearly means it is a factory bag not produced for the original coach store.
Additionally, the bag does not have the long detachable strap included as was described in the original auction.
Also, there are two pairs of dirty pants in the bag when I received it.
Along with the fact that it was not shipped in the time as was promised In the auction, I am very disappointed in this purchase.
I sent the seller a message. The auction said no returns, which I would have been fine with if the item was as described. I don't want to pay additional money to send it back! Can I insist on getting a full refund including the shipping both ways?