Has anyone ever experience any horrible experience with LV? In April 2003, I purchased a pink/pink CB PTI wallet for 660.00 plus tax is 759.14 CND$, after getting home oooing and aaaing over it, I realized that the stitching was uneven all over the leather trim so never even using it I brought it back to LV to have it repair which took 4 months before coming back. When I received the phone call that it came back I anxiously raced downtown to pick it up, and to my surprise, the trim was in even worse shape than original plus 3 deep cutsush: (like a small knife went tru it) on the leather trim. I refused it and told them to re-send it back to repair it again. Now the second repair took nearly 1 year before it came back to me. After 4 months I started calling the store and CS in SF and no one knew the whereabouts of my wallet. I was given a wild goose chase and stressed out for almost 8 months trying to locate this wallet. I was given all sorts of excuses from everyone at LV. I was totally disgusted with the service of the SA in Montreal, very rude and unprofessional. Anyways, when it did finally come back the wallet looked like used and abused. Stain, wrinkles, scratched, I think the wallet was totally altered because when the tri-fold closed, it was uneven, the top flap was not straight and also not as wide as the rest of the wallet. As a result, I demanded a refund. I was absolutely disgusted with the craftmanship and the customer service and swore that I will never buy another LV but I just can't get over the beauty of the CB and just recently bought the 5 piece accessory set as a XMAS gift for myself which I posted on another thread. Now I am a collector of CB, Cerises & Panda and also have a epi & a few monogram pieces.