Horatio boutique

lorrmich

O.G.
Apr 24, 2007
1,868
1
I also called on Thursday or Friday, several times and had the same thing. No one answered!!
 

Chins4

How many is 2 many?
O.G.
Jan 11, 2008
6,773
1
UK
I get that with London, they either pick up right away or you can't get an answer for days - must be a CL boutique thing :shrugs:
 

LavenderIce

Vintage CLs please
O.G.
Dec 19, 2006
12,102
1,963
It is frustrating when that happens. I make sure I call within normal business hours, preferrably earlier in the day and most of the time I do not have problems. Lately though I have been dealing with the Madison boutique and have had nothing but excellent service.
 

nycdiva

O.G.
Oct 25, 2007
680
6
I was calling about the nude VP i am waitlisted for and for three days no answer, so i went into the store today. Three sales associates and no customers. I was there for about 10 minutes and did not hear the phone ring. Maybe the ringer is on solent. BTW the shoes won't be coming in till the end of the month.
 

angelie

Member
Feb 22, 2006
1,544
0
36
Vancouver
im calling abt 70mm nps in pink that madison told me horatio would get. Hopefully before the bh signing. I emailed them and they said their lines are messed up and the funny thing is they didnt offer to call me. Yet i told them ive called a million times
 

javaboo

What to wear?
O.G.
Aug 22, 2006
3,762
10
CL + HL Heaven!
Angelie: It seems like every time I try to order something it takes several calls for them to put it through. And I have to keep calling them back to get confirmation.
 

angelie

Member
Feb 22, 2006
1,544
0
36
Vancouver
Angelie: It seems like every time I try to order something it takes several calls for them to put it through. And I have to keep calling them back to get confirmation.
sab i agree it always takes time i was trying to do a custom order but it never went anywhere so i gave up.
 

nycdiva

O.G.
Oct 25, 2007
680
6
they are getting nude VP but they don't know what color tip. i told them i would take whatever they get. i am going to check in again next week. i offered to leave my cc info, but they assured me they would call, for some reason i don't trust them.
 

meluvs2shop

In Love
Moderator
O.G.
Jul 15, 2007
9,631
1,759
they are getting nude VP but they don't know what color tip. i told them i would take whatever they get. i am going to check in again next week. i offered to leave my cc info, but they assured me they would call, for some reason i don't trust them.
i do understand that feeling. i called to change my shoe size order and i swear the woman who took down my info (or lack thereof) never bothered to really look up my name or write anything down. it made me wonder if i was really going to get that phone call once the shoes came in.