A little over a month ago I bought a beautiful Venetia in Geranium. It was an absolutely gorgeous color and really just sent my heart a flutter. When she arrived she was missing a hardware piece much to my disappointment
As it was such an old bag I was afraid all was lost.
I contacted Diego at MJ repairs to see if anything could be done for my poor little Venetia and sure enough he said "send her in"
!! I was a bit nervous sending her off on her big adventure since she was well outside the 24 month warranty period but I packed her up anyway.
Exactly four weeks later, what should show up on my door? My Venetia!! She was comfortably packaged in a large box full of stuffing, wrapped in a brand new dustbag
and fully repaired! Not only did he fix the missing piece of hardware, he went beyond and replaced the pushlocks on both front pockets so that they would match! He even included them in with my bag in case I may need a replacement later!
I have to give Diego a huge THANK YOU and also Melly too for being so helpful!! I can't tell you all how happy I am to have Ms.V back home and like new.
Here are a few pics of her now with her shiny new hardware.
As it was such an old bag I was afraid all was lost.I contacted Diego at MJ repairs to see if anything could be done for my poor little Venetia and sure enough he said "send her in"
!! I was a bit nervous sending her off on her big adventure since she was well outside the 24 month warranty period but I packed her up anyway. Exactly four weeks later, what should show up on my door? My Venetia!! She was comfortably packaged in a large box full of stuffing, wrapped in a brand new dustbag
and fully repaired! Not only did he fix the missing piece of hardware, he went beyond and replaced the pushlocks on both front pockets so that they would match! He even included them in with my bag in case I may need a replacement later! I have to give Diego a huge THANK YOU and also Melly too for being so helpful!! I can't tell you all how happy I am to have Ms.V back home and like new.
Here are a few pics of her now with her shiny new hardware.
MJ repairs - namely Diego and Alissa - rock! 
