I've been wanting a Coach leather bag for 3 years but always put it off due to the price. Well, DH bought me a beautiful raisin Legacy shoulder bag for Xmas. The only problem is that it is all scratched up! He says the salesperson told him that it was distressed leather so he thought it was supposed to look that way AND he can't find the receipt. Aargh. After spending two hours on this site and staring at the bag on the Coach site, I'm pretty sure they are scratches from handling in the store, etc. I feel like a creep for wanting to return his gift, but I know it will bug me every time I look at the bag. Do you think the Coach stores will make exceptions over the holiday and provide me an exchange or store credit? I guess I could take the credit card receipt, gift box, etc in as proof. Thanks!