Hmmm.....mystery solved?

madeline

Member
Dec 2, 2005
421
1
Interesting, what a concept. Wonder why they do that. I guess so if someone takes it again to be fixed they know that it has been damaged before (and maybe the owner isnt careful with it.)
 

B. Jara

O.G.
Oct 30, 2005
4,306
12
madeline said:
Interesting, what a concept. Wonder why they do that. I guess so if someone takes it again to be fixed they know that it has been damaged before (and maybe the owner isnt careful with it.)
Except that it has tags..this seller has a Coach bag for auction with the same thing.

Does Nordstrom sell their returns somewhere?
 

fayden

latest obsession :
O.G.
Nov 18, 2005
8,050
3,699
big apple
that's totally weird. i haven't figured this one out. i didn't know you could refurbish bags like watches.
 

B. Jara

O.G.
Oct 30, 2005
4,306
12
fayden said:
that's totally weird. i haven't figured this one out. i didn't know you could refurbish bags like watches.
This is the reply that I got back from the seller when I questioned what "refurbished" meant~

Actually, according to the Nordstrom employees, refurbished can mean a number of things. Yes, one is that the bag was bought and returned and then brought back to its original condition. Other reasons for refurbishing a bag can be that it was the display bag, an employee purchased the bag, etc. The Coach bag that you inquire about looks absolutely brand new minus the dust bag and care cards. If you win the auction and are not pleased, you may return the bag for a full refund. Return shipping is on you, though. Please be aware that there will be a small grommet on the inside pocket of the bag. Please feel free to ask any additional questions. This bag is pristine. Thanks again for looking. Sincerely, msmallers
 

Inky Paws

Member
Oct 19, 2005
899
0
I'm not sure if you can still do this, but years ago both Coach & D & B had a refurbish program. You could send in any product you bought from them and no matter how bad a condition it ws in they would fix it and pretty much make it look like brand new for hald the cost of the original price.
 

B. Jara

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Oct 30, 2005
4,306
12
Inky Paws said:
I'm not sure if you can still do this, but years ago both Coach & D & B had a refurbish program. You could send in any product you bought from them and no matter how bad a condition it ws in they would fix it and pretty much make it look like brand new for hald the cost of the original price.
Dooney was sly though....I sent mine in ( I had the classic AWL doctor type bag) and they told me that it couldn't be fixed, but I could buy a new one for half the price. I had heard that they often offered this, so I sent mine in, and took the half price new bag. Then I returned it to Nordie's and got a different style. :amazed: This was probably in '91.

I was slyer. he he
 

B. Jara

O.G.
Oct 30, 2005
4,306
12
Inky Paws said:
I'm not sure if you can still do this, but years ago both Coach & D & B had a refurbish program. You could send in any product you bought from them and no matter how bad a condition it ws in they would fix it and pretty much make it look like brand new for hald the cost of the original price.
Oh, and I forgot the rest of my story, lol.

I also sent in a Coach bag around the same time frame, as the pull on the zipper had worn through. They fixed that and a seam good as new...but they didn't moisurize it or anything...just sent it back scuffed. I thought that was odd. It was free though...I think I just had to pay the Coach store $15 ish for S & H.
 

B. Jara

O.G.
Oct 30, 2005
4,306
12
BorsaBella said:
Kate Spade 'refurbished' my bag for $20. I just mailed into them, and they sent it back like new. Maybe this is what they mean.
It could be....but both of their auctions said that Nordstrom did it, not the respective companies that made the bags. Such a mystery.... lol
 

Irissy

Balenciaga's lover
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Oct 29, 2005
10,948
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California
Can you still send old purses to Coach to get it refurbished or did they go cheap and decide to remove the program?
 

kathyrose

The Bargain Hunter
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Dec 12, 2005
17,578
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www.flickr.com
I've seen a kate spade bag on eBay before too with a silver button like thing in the bag and the seller said it was to prevent returns. I've bought kate spades and department stores do not tack in that thing so maybe it is indicating that it is refurbished.