Well, ladies I sold a pair of leather boots on Evilbay. However, after I sold them, I went to pack it in its box but low and behold, a tear in the leather. I assumed it was made by a stiletto on Halloween because that's the only way a heel can pierce through leather once and then twice again. So now I have a large tear and a small one!! :cry: I nearly cried, ran to my computer and messaged the buyer.
Buyer had immediately paid after the listing ended. That was 2 days ago. Since then, buyer hadn't emailed me back or anything. I don't want to ship it out, thinking that the buyer will just email me saying that I didn't disclose it in the listing and will SNAD me. I don't want to waste time or money by shipping out something that might come back to me. Plus, PP is charging for refunds now. Ahhh! What to do??
Oh yes. I also wanted to know if buyer does open a case after I have shipped the item out, is it possible to use my emails to state that I did enclose the details to the buyer before shipping it out even though it's not in the listing? TIA!
Buyer had immediately paid after the listing ended. That was 2 days ago. Since then, buyer hadn't emailed me back or anything. I don't want to ship it out, thinking that the buyer will just email me saying that I didn't disclose it in the listing and will SNAD me. I don't want to waste time or money by shipping out something that might come back to me. Plus, PP is charging for refunds now. Ahhh! What to do??
Oh yes. I also wanted to know if buyer does open a case after I have shipped the item out, is it possible to use my emails to state that I did enclose the details to the buyer before shipping it out even though it's not in the listing? TIA!