Okay HH-Ho's...... I believe these are new/revised Terms and Conditions and think we should all review before making any new purchases. I took a glimpse and think that some procedures are new....maybe IndiaInk can provide more insight. I love HH - and would not want people to be disappointed with their buying experience. Best to all.... and if I knew how to paste the link here, I would - sorry for my computer idiocy! PS - with the impending Labor Day Sale...we all need to be aware!