People in this forum have been saying birkins are hard to get. I did not know how difficult until I visited the Hermes Madison store today. Before entering the store, I knew I would not be able to find my dream bag (specific size, color, leather, and hardware combination), and I was prepared to be on a long waitlist. To my surprise, the SA refused to take orders, and would not even agree to give out availability information over the phone. The only suggestion that he had was for me to drop by the store often and try my luck with whatever would be available at the time. Did the SA tell the truth? Is it possible that he has some birkins hidden in the back and only offers them to his "choice" clients who carry Hermes bags or are not colored? A few days ago, I saw a thread by a fellow pFer who drove hours to visit a Hermes store, but ended up feeling very upset after having been ignored by the SAs there. Similarly, I was ignored at the Madison Hermes store. Now, I can definitely appreciate how Oparah felt when she was mistreated at the Hermes London store. Unlike the SAs at the other designer handbag stores nearby, the SAs' attitude at Madison Hermes is shamefully descriminatory. I was more disappointed at the SAs' behavior than not getting a Hermes bag at all. I wonder if any of you also experienced discrimination at the Hermes store?