I have never been to a Hermes where I have received poor service. Atlanta is my home store and I love the sales staff there, they are always so nice to me when I go in. Last time I went in I told my SA I was moving and that I was kind of depressed about it. She sent me a note that same day telling me what a great job opportunity it was, that I wouldn't really be that far away, and not to worry about not being really close to the store, just to call her and she would send me whatever I needed. She is so lovely. I have also shopped at FSH, NY, SCP and BH and I have always been treated very well at each of these stores.