Hermes Special Bag Orders

acrowcounted

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Feb 10, 2007
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Since this thread is now huge and the internal links to frequently asked questions no longer work, here is a brief FAQ for newcomers to the Hermes Special Order process.

What are the current choices for "a la carte" Special Order bags?
Current selection definitions (bag types, sizes, combos) Sept 4, 2021
Current color charts Page 1182 Post 17,729 Sept 13, 2021

(Added Sept '22) Please note: color chart stays the same as last year’s chart (except for Bleu Brume, which is deleted as an option in any leather) and will be used until next round September 2023!

What is an Hermes Special Order?
Each year Hermes gives select clients the opportunity to customize a classic bag in a made-to-order a la carte process. This thread is only for bag A La Carte orders (please use the separate threads for watch SOs and shoe SOs). "A la carte", "SO" (special order), and "HSS" (horse shoe stamp) are used interchangeably on this forum.

When is the Special Order season?
Currently, there is one SO season each year, opening around the end of August and closing in June. (FSH seems to be the exception with year round SO offerings.) New SO menus are typically leaked in August and remain constant until the following August. Individual stores have complete discretion on when, within this window, they offer SO appointments to their clients.

Which specs can I customize?
Hermes defines which specs can be customized and these specs can change each SO season. Generally these specs include: leather type, leather color, and hardware color. At your SO appointment, your SA will present you will the limited menu of choices including bag types and sizes (Birkin 25, Kelly 28, etc), pre-set combination designs (line, verso, multico, etc), leather choices, leather colors, hardwares, and a map for which options can be selected for which bag type and size. Not all leathers and hardwares are allowed for all bag types and sizes.

Can I make physical changes to a bag definition during SO?
Sometimes clients would like to change a physical aspect of a bag, like increase the handle drop or add a pocket or a strap. Unfortunately, Hermes does not allow any type of alteration to the bag definition during SO. For extensive changes like these, a client would need to pursue a “Horizon order” which can be read about here.

How long will my SO take?
There is no way to predict how long a SO will take from placing the order to receipt of the finished product. Most orders seems to take six months to a year, however it isn’t uncommon for bags to arrive earlier or much later than that estimate.

Can my SA give me status my existing SO?
Unfortunately, the info that can be seen by SAs at the local store is very limited. They can generally see if the order is still outstanding (ie hasn’t been cancelled) but do not get status updates beyond that. Some stores will update clients when they get notice that a bag has been shipped from Paris but other stores wait until the bag is physically in store before alerting the client.

Do I need to place a deposit for SO?
In most regions of the world, a deposit is not required for SOs. However, some Asian and Middle Eastern locations do seem to request at least a partial deposit. Deposits may also be required in other regions if the SO selections are very personalized (ie if you have your personal initials hot stamped onto the bag) such that selling the bag to a different client, if the original client declines the bag, would be difficult.

Do I receive confirmation of my SO after placing my order?
In most regions of the world, the client gives their specifications to their SA and that is the last they hear about it until the bag arrives. FSH seems to be an exception to this and sends the client a confirmation email within a few weeks of placing the order.

Is there a premium for a SO bag?
No, there is no premium price for SO bags. Their price is the same as any other standard stock bag of the same specifications at the time of delivery.

Is my SO a quota bag?
SO bags are generally counted toward a client’s two-bags-per-year limit at the time that the bag is received and paid for. If a client has already maxed out their quota bag allocation for the year, some stores will allow an exception to purchase your SO as a third bag for the year while other stores will require the customer to wait until a new calendar year before receiving the bag. These policies are subject to be changed per store at their convenience so it is always wise to check with your specific SA.

Where can I get ideas for my SO bag?
This thread shows unique combination bags. Please consider posting your bag there once it arrives!

Where can I see historical SO menus?
2022 on post 17,729 page 1182 Sept 13, 2021
2021 on post 15,439 page 1030 Aug 16, 2020
2020 on post 13,222 page 882 Aug 8, 2019
2019 on post 10,472 page 699 Sept 10, 2018
2018 on post 7,687 page 513 Sept 15, 2017
2017 on post 4,749 page 317 Sept 26, 2016
 
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Hello, I would like to ask you guys opinion. Between a kelly 20 in nata with trench in chevre leather, or a kelly 20 in craie with the interior in lime or gris pale in epsom leather, which one would you go for? Also what do you think about contrast stitching in craie in gris perle colour?
 

acrowcounted

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Feb 10, 2007
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Hello, I would like to ask you guys opinion. Between a kelly 20 in nata with trench in chevre leather, or a kelly 20 in craie with the interior in lime or gris pale in epsom leather, which one would you go for? Also what do you think about contrast stitching in craie in gris perle colour?
A couple of comments. I assume you are using the current/expired SO menu for 2021-2022 “colorama 2022”? if so:
Trench is not a Chevre exterior color nor an interior color on the menu so choice #1 is not possible. The rest is just personal preference. These light colors have been very popular this year so you can likely find examples on social media to get a true picture. Good luck deciding.
 
I do not know if it is the 2022 colorama, but it was offered for me the possibility to make it in chevre leather nata and trench... my ideal combo would be craie and trench in epsom, however craie was only available in epsom and trench only available in chevre. i wasn´t initially considering chevre as it has a shinny look that I do not know if I like, and nata as I don´t know how white does it looks
 

acrowcounted

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Feb 10, 2007
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I do not know if it is the 2022 colorama, but it was offered for me the possibility to make it in chevre leather nata and trench... my ideal combo would be craie and trench in epsom, however craie was only available in epsom and trench only available in chevre. i wasn´t initially considering chevre as it has a shinny look that I do not know if I like, and nata as I don´t know how white does it looks
Hmmm did you see the color sheets firsthand and see trench in the chèvre section etc?
 
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I received my SO last week but I don’t know if I really want it.
15 months of waiting and in the meantime I bought a bag of a similar color from Chanel. Now I regret not having asked for a neutral color because I'm not sure I really wear it (it’s rose azalée).
What happens if I refuse this SO ? Will I be banned from Hermès, for my next bags ?
 

Nahreen

Nahreen
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Aug 16, 2009
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I received my SO last week but I don’t know if I really want it.
15 months of waiting and in the meantime I bought a bag of a similar color from Chanel. Now I regret not having asked for a neutral color because I'm not sure I really wear it (it’s rose azalée).
What happens if I refuse this SO ? Will I be banned from Hermès, for my next bags ?
I am sure they won`t have a problem selling it to someone else. However, I seriously doubt they would be offering you any bags in the near future (or at all) if you do not buy what you ordered unless they consider you a VVIP. Being offered to do an SO is many H customers dream.
 

EdgyBagsPlz

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Jun 5, 2018
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I received my SO last week but I don’t know if I really want it.
15 months of waiting and in the meantime I bought a bag of a similar color from Chanel. Now I regret not having asked for a neutral color because I'm not sure I really wear it (it’s rose azalée).
What happens if I refuse this SO ? Will I be banned from Hermès, for my next bags ?
I don't know anything as I've yet to be lucky enough to even be offered a regular quota bag, but I would sell the Chanel and keep the special order H if it were me.
 

HBfan81

Member
Jan 20, 2021
114
329
Hello,
A question for those of you who have ever received the opportunity to make a SO bag.
Did your store give you the freedom to make the bag you wanted, or was it just for a specific model? In my case they have offered it to me twice, but only for one model, and it seems strange to me.
 
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acrowcounted

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both! but I think mainly crossbody... I´ve tried to discover which is the ´´regular`` lenght for mini kelly strap but it is so controverse... some people say its 92, other 97, other 100... so its hard to get a parameter of it
Go with the slightly longer one (105) for better crossbody. Here is a prior post on the matter and here is discussion on mini Kelly strap lengths specifically. Also no need to stress too much, you can always buy other straps in whatever length.
 
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