Hope Hermes won't become like Vuitton.
I actually found LV to have very good after sale service. If this same matter happened to a LV belt ( prob won't since their canvases don't scratch easily), they would probably exchange it for me in store.
Hope Hermes won't become like Vuitton.
Is it barenia?
This leather will develop patina and while it does show scratches, vintage barenia is gorgeous.
This may have happened when someone tried the belt on...I understand it sucks to get something with sogns of use when you paid for new...but as in your situation theres no way around it, give it some time and they will probably fade into the general patina.
Can you still return it and get store credit until they get new stock in?
I wasn't talking about after sale service, but about the fact that there are many problems with many bags (peeling, for example).I actually found LV to have very good after sale service. If this same matter happened to a LV belt ( prob won't since their canvases don't scratch easily), they would probably exchange it for me in store.
I see, but return unused items for store credit within xx days is still an option if you are not happy with your purchase.I think it's different depending on which SA you get. I got different responses from the different SAs at the same store.